Product quality and value: Where does Cfg srl stand

The value of what you buy is fundamental. But, do you know how to recognize value? We need to start from this question to make some considerations regarding the quality of the things we buy. For example, some of you have probably heard people say that it’s better to buy a good garment that lasts a lifetime rather than a cheap one.

When buying something, you can choose to assess the purchase in terms of just savings or from a broader viewpoint that considers not only the purchase price, but also the overall value. This value is based on all possible costs deriving from a non-compliant product, which add to the intrinsic value of the good or service, such as the cost of returns, the management costs of non-conformity, production shut-downs and, in general, claim management.

This means that the price is not the only aspect you need to consider in a saving-cost strategy. Quality often means savings in terms of management, problem resolution and related costs. A business strategy based solely on low prices to win market share from competitors is not sufficient. What is important is to gain customer loyalty through constant quality.

Let’s take as an example a chromed bar with standard specifications. Some fundamental points must be considered, but are often forgotten, i.e. the mechanical characteristics of the steel, the thickness of the chromium facing, dimensional tolerance and resistance to corrosion. These are all factors that the leader in the production of chromed bars and tubes based in Traghetto di Argenta takes into consideration.

In our next articles, we will analyse the perils of failing to comply with specifications. In the meantime, anyone can take samples from their warehouse and have them tested by an external laboratory. When you receive the result, you may have some new doubts. Customers want excellent, controlled and increasingly precise products. Cfg is also committed to maintaining high quality standards for its customers, doing its best and always correcting any mistakes. We refuse to accept the philosophy of quantity over quality, of thinking “it doesn’t matter, because the customer will buy it anyway”.